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We are recruiting, on behalf of one of our key clients, an IT consulting company, a Cloud Engineer / AMS Engineer / DevOps Engineer to join a project within the insurance sector.
We are looking for a professional with experience in cloud operations, production support, and incident resolution who is interested in joining a stable, international project with a direct impact on the continuity of critical services.
The position is mainly focused on ensuring the availability, stability, and performance of systems. This is not a role centered on designing architectures from scratch, but rather on anticipating potential issues, responding to incidents, and ensuring that services operate reliably.
What will you do?
You will be responsible for managing and resolving production incidents reported through ServiceNow, carrying out the diagnosis, follow•up, and resolution of each case.
You will monitor system performance and availability using Dynatrace or similar monitoring and observability tools, identifying abnormal behavior before it affects the service.
You will also perform basic operational tasks within Kubernetes environments, such as system checks, restarts, log reviews, and support for containerized applications.
You will work closely with technical and cross•functional teams to analyze the root causes of incidents, implement solutions, and prevent recurring issues.
In addition, you will participate in post•incident reviews and contribute to the continuous improvement of operational processes, tools, and procedures.
What are we looking for?
At least 3 years of experience in positions such as Site Reliability Engineer, Cloud Operations Engineer, DevOps Engineer, AMS Engineer, Cloud Engineer, or similar roles.
Strong experience in troubleshooting and managing incidents in production environments.
Proficiency in ServiceNow or a similar ticketing and incident management tool.
Experience with Dynatrace or comparable monitoring and observability solutions.
Working knowledge of Kubernetes for basic operational tasks. Advanced architecture or platform design experience is not required.
Operational knowledge of Linux environments.
Upper•intermediate English level or above, with the ability to communicate fluently and work effectively in an international environment.
The following experience will be highly valued:
Knowledge of AWS.
Experience automating tasks with Python or Groovy.
Knowledge of CI/CD tools and practices using Jenkins, GitHub Actions, or similar technologies.
Experience creating dashboards, alerts, and monitoring improvements.
Ability to identify opportunities for automation and operational efficiency.
What will help you succeed in this role?
We are looking for a methodical, service•oriented, and solution•focused person who is able to remain calm during incidents and prioritize effectively.
Strong analytical skills, attention to detail, and the ability to collaborate with different technical teams and business areas will be essential.
We will also value autonomy, a proactive mindset, and an interest in improving processes rather than simply resolving isolated issues.
What does the company offer?
A gross annual salary between €40k • €53k, depending on your experience and technical expertise.
The option to work 100% remotely.
Flexible working hours and compressed Fridays.
A personalized development plan and access to continuous training programs.
Meal vouchers, life insurance, and financial support for remote working.
A flexible compensation plan adapted to your needs, including options such as health insurance, childcare support, and training, among others.
A comprehensive wellness program focused on nutrition, physical health, and mental well•being, as well as Gympass discounts.
An employee referral program.
An international corporate culture, smart offices, internal events, values•based recognition programs, and inspiring talks.
You will join a stable project within the insurance sector, working in an international technology environment where reliability, continuous improvement, and service quality are central to the role.
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